When do I receive my order?
Can I pick up the item at your location?
Do we deliver Goods Internationally?
How Can I Track my order?
How can I cancel my order?
Once your order is shipped and sent out for delivery, you may not be able to cancel the order. Contact us for further details.
What are the payment methods available?
What Does This Warranty Not Cover?
Personal irresponsible use resulting from spyware and software viruses.
Natural disasters such as fire, flood, or improper electric current.
Credit / Debit Card Online Payment
No credit card details are collected or stored by us. Our secure website has SSL secured page for all payment processing.
Cash On Delivery
What are the delivery Charges?
Are the phones unlocked?
What is the warranty policy?
Please Note these warranties are restricted to UAE, in case if you are out of UAE and you want to claim a warranty, in such a scenario, you have to ship the product to us and the rest we will get sorted.
All purchase need the invoice received when purchasing an item from RazaOnline to claim the warranty and any related services